There are many internal and external factors that influence our ability to achieve our strategy and fulfil our purpose.
Standard Bank operates in a complex and dynamic environment. There are many internal and external factors that influence our ability to achieve our strategy and fulfil our purpose. These factors are increasingly interconnected, and present both opportunities for higher performance, and risks to the bank’s strategy. The bank conducts regular activities to assess which of these factors is material to our stakeholders and to the success of our strategy.
Our materiality assessment process involves the following:
Africa’s prospects for sustainable, long-term and inclusive economic growth
Putting our clients at the centre of everything we do
Commitment, motivation and capability of our people, and their embracing of our values
Continual innovation to improve the value we create
Meeting the expectations of our regulators and serving the best interests of our customers and clients
The safety, stability, functionality and efficiency of our IT services
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