Material focus

There are many internal and external factors that influence our ability to achieve our strategy and fulfil our purpose.

Standard Bank operates in a complex and dynamic environment. There are many internal and external factors that influence our ability to achieve our strategy and fulfil our purpose. These factors are increasingly interconnected, and present both opportunities for higher performance, and risks to the bank’s strategy. The bank conducts regular activities to assess which of these factors is material to our stakeholders and to the success of our strategy.

Our materiality assessment process involves the following:

  • Monitoring of the external environment, with an emphasis on socioeconomic and political trends (group policy, advocacy and sustainability).
  • Monitoring of public policy and regulatory developments (group policy, advocacy and sustainability).
  • Monitoring of the bank’s profile in the media (group marketing and communications).
  • Assessment of emerging risks (group risk).
  • Review of the annual audit plan (group internal audit).
  • Feedback from stakeholder engagements at business unit level.
  • Economic performance data and analysis (group research and group finance).
  • Workshops with internal subject matter experts and thought leaders.
  • Interviews with external stakeholders and thought leaders.
  • In-depth analysis of selected social and environmental issues with a potential impact on the bank’s stakeholders (group social and ethics committee).
  • Quarterly monitoring of issues arising from stakeholder engagements (group board).

Withstanding economic headwinds

Africa’s prospects for sustainable, long-term and inclusive economic growth

Understanding our clients

Putting our clients at the centre of everything we do

Motivating our people

Commitment, motivation and capability of our people, and their embracing of our values

Embracing innovation

Continual innovation to improve the value we create

Managing regulatory change

Meeting the expectations of our regulators and serving the best interests of our customers and clients

Leveraging our investments in Information Technology

The safety, stability, functionality and efficiency of our IT services

Contact us

South Africa
0860 123 000

International
+27 11 299 4701

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