OUR MATERIAL THEMES

 
 

LEVERAGING OUR INVESTMENTS IN IT

 

Through our significant strategic investments we have established the foundation to enable us to become a first-class universal and digital bank in Africa. The investments we’ve made in our core platforms provide a significant competitive advantage enabling us to rapidly respond to customer needs and continue to leverage the investments to deliver leading digital banking solutions, driving benefits for client centricity, agility, integration of operations and risk optimisation.

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CONTENTS

 
CREATING SHARED VALUE THROUGH IT

The creation of shared value is achieved through the four key pillars of our IT strategy:

IT PLATFORM MODERNISATION

Fully digitising platforms across the group paves the way for a great customer experience across countries and products.

A DIGITAL BANK

Standard Bank is committed to being available to our customers anywhere, at any time – online and on mobile. In South Africa...

CYBERCRIME

Inherent in the advances of digitisation is the growing risk of cybercrime; the increasing sophistication and extent of cybercrime affecting our industry...

INDUSTRY COLLABORATION IN FIGHTING CYBERCRIME

Effective information sharing and collaboration, across the industry and across geographies...

IT RESILIENCE

Quality of service, comprising availability, reliability and security, remains our top priority.

OUR IT CULTURE           

In 2013, our organisational health was relatively weak, with the organisational health index ranking us in the bottom quartile.

BUILDING SKILLS IN THE IT INDUSTRY

We’ve forged partnerships with a number of universities, to help to align their IT curriculums with emerging industry requirements.

 

SEE OUR IMPACTS:
SOCIAL, ECONOMIC AND ENVIRONMENTAL

Invest in infrastructure (energy, water, transport and ICT)

Contribute to employment creation

Promote environmental sustainability (and climate change mitigation and adaption)

Combat (financial and cyber) crime and corruption

 

Invest in financial inclusion

Invest in enterprise development, entrepreneurship, and innovation

Invest in education, learning and development

Facilitate inclusive economic growth

Advance African economic integration and development

Support good governance

60 million customer transactions a month
726 million transactions on our mobile banking platforms in 2016
Industry collaborations in fighting cybercrime
Our IT resilience
Building skills in the IT industry

©2014 Standard Bank is a licensed financial services provider in terms of the Financial Advisory and Intermediary Services Act and a registered credit provider in terms of the National Credit Act, registration number NCRCP15.

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