Through our significant strategic investments we have established the foundation to enable us to become a first-class universal and digital bank in Africa. The investments we’ve made in our core platforms provide a significant competitive advantage enabling us to rapidly respond to customer needs and continue to leverage the investments to deliver leading digital banking solutions, driving benefits for client centricity, agility, integration of operations and risk optimisation.
The creation of shared value is achieved through the four key pillars of our IT strategy:
Fully digitising platforms across the group paves the way for a great customer experience across countries and products.
Standard Bank is committed to being available to our customers anywhere, at any time – online and on mobile. In South Africa...
Inherent in the advances of digitisation is the growing risk of cybercrime; the increasing sophistication and extent of cybercrime affecting our industry...
Effective information sharing and collaboration, across the industry and across geographies...
Quality of service, comprising availability, reliability and security, remains our top priority.
In 2013, our organisational health was relatively weak, with the organisational health index ranking us in the bottom quartile.
We’ve forged partnerships with a number of universities, to help to align their IT curriculums with emerging industry requirements.
Invest in infrastructure (energy, water, transport and ICT)
Contribute to employment creation
Promote environmental sustainability (and climate change mitigation and adaption)
Combat (financial and cyber) crime and corruption
Invest in financial inclusion
Invest in enterprise development, entrepreneurship, and innovation
Invest in education, learning and development
Facilitate inclusive economic growth
Advance African economic integration and development
Support good governance